M-SQUARED COLLECTIVE: BOSTON

Marketing investments you can defend.

Explore the presentations and ten takeaways from Boston, where operators shared how they tested budget decisions, challenged reported returns, and built confidence with finance.

Sept 9-10, 2026 | Boston, Massachusetts
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About the session

The M-Squared Collective brought founders, marketing leaders, finance partners, and measurement practitioners together in Boston to examine how marketing investments earn their place in the budget. Hosted by M-Squared founder Madan Bharadwaj, the workshop combined a primer on causal attribution with practitioner case studies, a candid look at AI in measurement and creative development, and a closing panel on judgment, uncertainty, and financial accountability.

The case studies put specific decisions under scrutiny: moving search dollars into CTV, measuring growth without withholding media, finding opportunity beyond a brand’s established markets, and allocating Amazon spend at the product level. Leaders from The Perfect Jean, LaserAway, Prenuvo, and Virginia Food Group shared what they tried, what the evidence showed, and what changed in the business. Across the discussions, the same question kept returning: what evidence would justify the next investment?

Key takeaways
TAKEAWAY
01

AI did not fix measurement. It accelerated what was already in place.

AI made analysis faster to produce. Choosing the right question still required judgment. One portfolio company created more than a hundred dashboards within six months of adopting Claude. None were aligned, people chose whichever view they preferred, and the business made poor decisions from polished reports. Teams that understood the business could use AI to move faster. Teams without that understanding could scale their mistakes. Judgment did not get cheaper.

TAKEAWAY
02

Democratize the insight, not the data.

One founder described spending without accountability as betting with fake casino money. His approach: walk the team through what is happening in the business and how the numbers were derived, while keeping major allocation decisions with the people accountable for the outcome. Access to information and authority to commit budget need separate rules. The team should understand the evidence well enough to challenge a recommendation. The decision owner should be able to explain the investment and carry its consequences.

TAKEAWAY
03

If the reported ROAS were 45, someone would be playing golf.

Retail media reports showing returns of 35 or 45 drew a pointed response from the room: returns that large should be unmistakable in the business. In one Amazon account, platform-reported return, incrementality, and ROI did not track together. An agency reallocating budget from the platform report alone could therefore improve reported ROAS without establishing whether the move generated additional profit. Before a number earns the next dollar, it needs to reconcile with the economics of the business.

TAKEAWAY
04

 Aggregated results hide the decision.

A category average can conceal products with very different economics. One CPG engagement modeled roughly a hundred Amazon products individually, covering about 80% of Amazon revenue. A 10% price change could produce a 40% difference in demand, with responses varying across products. Reallocation scenarios were evaluated against both revenue and margin. That distinction belongs at the start of a measurement program. The Marketing Accounting Framework (MAF) organizes measurement around the products, customers, and markets that create value, so the model answers the financial question the business needs to resolve.

TAKEAWAY
05

Test the decision, not the channel.

The useful question goes beyond whether CTV works. It asks whether moving a specific budget from search into CTV improves the business outcome. One program modeled shifting 30% of search spending into CTV, then designed tests around the proposed allocation. Smaller tests supported the move, but leadership wanted more evidence. The team split the country in half, comparing the existing media mix with the proposed mix. The result came in below the model’s projection but supported continued reallocation. The test gave leadership evidence for a specific budget decision.

TAKEAWAY
06

Cutting upper funnel can expose what last click misses.

Last-click reporting undercredits the media that creates demand and rewards the channels that capture it. One CMO described letting his CFO cut upper-funnel investment and redirect spending to search and Meta. Brand share fell, and the business became harder to grow until upper-funnel investment resumed. That experience, reinforced by repeated incrementality tests, helped build finance’s confidence. CTV budgets have since grown roughly fourfold. Total upper-funnel spending still represents about 5% to 6% of the marketing budget.

TAKEAWAY
07

When holdouts are impractical, the measurement work continues.

One brand built its program without withholding media from operating locations. It compared different spending levels across markets, then used natural experiments and comparisons over time as the program expanded. An initial CTV test reported roughly 14% incremental lift in total bookings and an estimated incremental acquisition cost of about $570, compared with a platform CPA of $400. The operator considered that result positive against a first-transaction breakeven requirement, citing a $2,000 product with low marginal cost. The team then repeated the test to validate the result before expanding further.

TAKEAWAY
08

Where you sell is not where you should spend.

Sales concentration alone does not tell you where another dollar will produce growth. Virginia Food Group used Geospatial analysis to identify opportunities outside its usual markets, then ran a six-week CTV test. Alongside the early test findings, the team reported roughly 52% overall August growth for Virginia Diner, compared with 12% to 15% across sibling brands. Those business results provided context beyond the campaign readout. The allocation lesson: assess markets for their remaining opportunity, rather than directing more budget wherever sales already concentrate.

TAKEAWAY
09

Buyers can change their discovery habits before analytics catches up.

At one SaaS business, survey responses citing answer engines rose from 5% to 25% over 18 months, while analytics reported 4%. The speaker described answer engines displacing organic discovery as business performance weakened and reporting assigned more credit to direct, paid, and other channels. That changed the diagnosis. Before treating weaker performance as a media problem, the team needed to understand how buyers were finding the business. Customer-reported discovery and analytics offered different views of a shift that allocation decisions needed to reflect.

TAKEAWAY
10

State the uncertainty before asking for the investment.

The closing panel challenged the instinct to sell a recommendation with more certainty than the evidence supports. Explain how confident you feel, what supports that judgment, and the spending range you want finance to consider. Involve finance before the final budget request, with agreement on what a successful test would justify next. Then match the rigor to the consequence of getting the decision wrong. A reversible budget test and an irreversible commitment warrant different levels of scrutiny. Spend the most effort on decisions the business cannot easily undo.

AGENDA AND DECKS

Sessions, in order

5 Sessions
01
KEYNOTE 10 min

Keynote Address

Speaker: Mark Fiske — PE Operating partner | HIG Capital, Credit Karma, Gap, Ancestry

02
Session 15 min

Causal Attribution Foundations

Session lead: Katie Reed — CMO & Measurement Strategist | M‑Squared, Casper, Northwestern Mutual, Time Inc.

03
Case Study 30 min (10 + 10 + 10)

Case Study: The Perfect Jean | How Ovadia used MMM and incrementality to 2x revenues for his DTC brand

Session lead: Madan Bharadwaj — Attribution Expert | M-Squared, Measured, Visual IQ/Nielsen, Nanigans, Dentsu Aegis, Mathworks

Speakers: Ovadia Labaton — DTC leader and entrepreneur | The Perfect Jean, Kidbox, Liquorbox, VC and PE roles

04
Case Study 30 min (10 + 10 + 10)

Case Study: Laseraway | How Paul drove investment strategy and growth for Laseraway using  Causal Insights

Session lead: Madan Bharadwaj — Attribution Expert | M-Squared, Measured, Visual IQ/Nielsen, Nanigans, Dentsu Aegis, Mathworks

Paul Baumgarthuber — CMO, LaserAway | LaserAway and multiple digital marketing ventures

05
Lecture 25 min (15 + 10)

Invited lecture: How a performance marketing CMO executes data-driven creative innovation using causal attribution and AI

Session lead: Madan Bharadwaj — Attribution Expert | M-Squared, Measured, Visual IQ/Nielsen, Nanigans, Dentsu Aegis, Mathworks

Speaker: Paul Baumgarthuber — CMO, LaserAway | LaserAway and multiple digital marketing ventures

06
FIRESIDE CHAT 30 min (20 + 10)

Fireside chat: How would Hollywood solve for creative innovation?

Session lead: Madan Bharadwaj — Attribution Expert | M-Squared, Measured, Visual IQ/Nielsen, Nanigans, Dentsu Aegis, Mathworks

Guest: Daniel Rosenberg — Hollywood producer | Inside Man, Kangaroo Island, Responsibility Island

07
Case Study 20 min

Case Study: From a gifting moment to an all-season habit. How Virginia Food Group is using advanced measurement to plan a year-round go-to-market strategy.

Session lead: Katie Reed — CMO & Measurement Strategist | M‑Squared, Casper, Northwestern Mutual, Time Inc.

Speakers: Lydia Pittman — Marketing Leader | Virginia Foods Group, DSW, Ulta, Gamestop, Dillard’s

Ken Sheehan — Geographic Information Systems Expert | US Geological Survey, University of New Hampshire, West Virginia University, GIS Entrepreneur

08
Break 10 min

Coffee break

09
Case Study 30 min (20 + 10)

Case study: Prenuvo | Cracking growth using TV and natural experiments

Session lead: Madan Bharadwaj — Attribution Expert | M-Squared, Measured, Visual IQ/Nielsen, Nanigans, Dentsu Aegis, Mathworks

Speakers: Chris Taylor — PE operating partner | Etrade, 1-800-Flowers, LeftLane Capital

Tim Silvia — Media and agency leader | Mvnt Agency, Comcast, Golf Channel, Blisspoint

10
Case Study 30 min

Case Study: Pacifica Beauty | SKU-Level MMM: A Playbook for Brands on Amazon

Session lead: Madan Bharadwaj — Attribution Expert | M-Squared, Measured, Visual IQ/Nielsen, Nanigans, Dentsu Aegis, Mathworks

Speakers: Neil Desai — Measurement Consultant | M-Squared, Amazon, PillPack, Precision Nutrition

Speakers: Jay Sung — PE Operating Partner, CMO | Brentwood Associates, Proactive, Guthy Renker

11
Panel 30 min

Panel discussion: Combining intuition with data to make investment decisions

Moderator: Madan Bharadwaj — Attribution Expert | M-Squared, Measured, Visual IQ/Nielsen, Nanigans, Dentsu Aegis, Mathworks

Panelists:

Mark Fiske — PE operating partner | HIG Capital, Credit Karma, Gap, Ancestry

Stephanie Ting — Tech Strategy Executive | Constant Contact, Dolby, Nokia, AMD, Gap

Chris Marine — Agency leader | Campfire, Cox, Sinclair

Ian Yung — Growth marketing leader | Tonal, Parachute, Touch of Modern, The Black Tux

Melanie Kaufman — Analytics leader | Universal Ads, Roku, Adaptly

Speakers

The voices behind the conversation.

Founders, operators, and experts who came together in Boston to share what they learned, challenge assumptions, and examine the decisions behind business growth.

Madan Bharadwaj
Madan Bharadwaj
Attribution Expert | M-Squared, Measured, Visual IQ/Nielsen, Nanigans, Dentsu Aegis, Mathworks
Katie Reed
Katie Reed
CMO & Measurement Strategist | M-Squared, Casper, Northwestern Mutual, Time Inc.
Mark Fiske
Mark Fiske
PE Operating partner | HIG Capital, Credit Karma, Gap, Ancestry
Ovadia Labaton
Ovadia Labaton
DTC Leader & Entrepreneur | The Perfect Jean, Kidbox, Liquorbox
Paul Baumgarthuber
Paul Baumgarthuber
CMO | Laseraway, Many ventures in digital marketing
Daniel Rosenberg
Daniel Rosenberg
Hollywood Producer | Inside Man, Kangaroo Island, Responsibility Island
Lydia Pittman
Lydia Pittman
Marketing Leader | Virginia FoodGroup
Ken Sheehan
Ken Sheehan
Geographic Information Systems Expert | GIS Entrepreneur
Chris Taylor
Chris Taylor
PE operating Partner | Etrade, 1-800-Flowers, LeftLane Capital
Tim Silvia
Tim Silvia
Media & Agency leader | Mynt Agency,  Comcast, Golf Channel, Blisspoint
Neil Desai
Neil Desai
Measurement Consultant | M‑Squared
Jay Sung
Jay Sung
PE Operating Partner, CMO |Brentwood Associates
Stephanie Ting
Stephanie Ting
Tech Strategy Executive | Constant Contact, Dolby, Nokia, AMD, Gap
Chris Marine
Chris Marine
Agency Leader | Campfire
Ian Yung
Ian Yung
Growth Marketing Leader | Tonal, Parachute, Touch of Modern
Melanie Kaufman
Melanie Kaufman
Analytics leader | Universal Ads, Roku, Adaptly

What would you change in your media mix?

Bring us the investment decision you’re weighing. We’ll discuss what your measurement tells you today, where the gaps remain, and what evidence would help you move forward.